Terms and conditions
PRE-ORDER TERMS:

Pre-ordering allows you to reserve an item from our upcoming collection before it becomes available in stock.



PLACING A PRE-ORDER TERMS:

Pre-orders are orders for items that are not yet produced/in-stock.

When you place a pre-order, you will need to pay the full upfront price of the item.

To pre-order an item, simply select the desired product(s)
on our website and proceed to the checkout.

Payment for pre-ordered items is required in full at the time
of purchase.

Please note that the estimated delivery date is subject to change due to factors beyond our control, such as the production process.

We will do our best to keep you informed of any changes to the estimated delivery date.

Shipping dates for pre-orders may vary.



SHIPPING INFORMATION:

When items are produced, orders will be shipped to you, subject
to availability.

Release dates are subject to change, and as a result, we cannot
be liable for any changes to release dates or pre-order windows advertised by us.

All orders (excluding Mainland China) will be dispatched via DHL
or DPD depending on the country.



CANCELLATION:

Please note that orders can only be cancelled by notifying us via

email at info@noelgirls.com within 24 hours of placing the order. If

your order has already been fulfilled and shipped, it cannot be

cancelled.



ESTIMATED DELIVERY DATE:

The estimated delivery date for pre-ordered items will be provided in your order confirmation email.

For any special inquiries, please contact info@noelgirls.com.



SHIPPING DETAILS:

Orders bound for Mainland China will be shipped via SF.

Shipping times vary depending on the country, ranging from
7 to 15 days for delivery to the final destination.

For orders within China, delivery typically takes 2-3 days.

In case of unforeseen circumstances, we will notify you as soon
as possible and issue a full refund.

We reserve the right to make changes to these pre-order terms and conditions at any time without prior notice.

Any changes will be posted on our website.



SHIPPING COSTS BY REGION:

Mainland China: ¥20 (Free shipping for orders over £150).

Rest of Asia: £10 (Free shipping for orders over £150).

All other countries: £20 (Free shipping for orders over £150).



LOCATION AND PROCESSING:

NOEL is based in Shanghai, and all shipments originate from there.

Please note that orders are not shipped or delivered on weekends or local public holidays.



PAYMENTS:

Payments for products purchased on NOELGIRLS.COM
are accepted exclusively through PayPal and debit cards.

All prices are listed in £ pound sterling (GBP).
Terms
and conditions



PLACING A PRE-ORDER:

Pre-ordering allows you to reserve an item from our upcoming collection before it becomes available in stock.

Pre-orders are orders for items that are not yet produced/in stock. When you place a pre-order, you will need to pay the full upfront price of the item.

To pre-order an item, simply select the desired product(s) on our website and proceed to the checkout.

Payment for pre-ordered items is required in full at the time of purchase.

Please note that the estimated delivery date is subject to change due to factors beyond our control, such as the production process.

We will do our best to keep you informed of any changes to the estimated delivery date.

Shipping dates for pre-orders may vary.



SHIPPING INFORMATION:

When items are produced, orders will be shipped to you, subject to availability.

Release dates are subject to change, and as a result, we cannot be liable for any changes to release dates or pre-order windows advertised by us.

All orders (excluding Mainland China) will be dispatched via DHL or DPD depending on the country.



CANCELATION:

Please note that orders can only be cancelled by notifying us via email at info@noelgirls.com within 24 hours of placing the order.

If your order has already been fulfilled and shipped, it cannot be cancelled.



ESTIMATED DELIVERY DATE:

The estimated delivery date for pre-ordered items will be provided in your order confirmation email. For any special inquiries, please contact info@noelgirls.com



SHIPPING DETAILS:

Orders bound for Mainland China will be shipped via SF. Shipping times vary depending on the country, ranging from 7 to 15 days for delivery to the final destination.

For orders within China,

delivery typically takes 2-3 days.

In case of unforeseen circumstances, we will notify you as soon as possible and issue a full refund.

We reserve the right to make changes to these pre-order terms and conditions at any time

without prior notice. Any changes will be posted on our website.



SHIPPING COSTS BY REGION:

Mainland China: ¥20 (Free shipping for orders over £150).

Rest of Asia: £10 (Free shipping for orders over £150).

All other countries: £20 (Free shipping for orders over £150).



LOCATION AND PROCESSING:

NOEL is based in Shanghai, and all shipments originate from there. Please note that orders are not shipped or delivered on weekends or local public holidays.



PAYMENTS:

Payments for products purchased on NOELGIRLS.COM are accepted exclusively through PayPal and debit cards. All prices are listed in £ pound sterling (GBP).



EXCHANGES AND RETURNS:

Please know that size and colour options cannot be modified once your order is confirmed. We recommend carefully reviewing our sizing guide before making your purchase.

Due to the complexity and uniqueness of our designs, some pieces made with upcycled extreme sports gear may vary in colours and fabrics.

We aim to ensure each piece is unique, so no two items are the same.

Product colours and designs may vary slightly due to screen settings, lighting, and minor finish variations.

Please thoroughly read the item descriptions and sizing guide, as we do not accept returns. For special inquiries, please email us at info@noelgirls.com.

Pre-orders are non-refundable.















































































































SHIPPING INFORMATION:

All orders (excluding Mainland China) will be dispatched via DHL or DPD depending
on the country.

Orders bound for Mainland China will be shipped via SF.

Shipping times vary depending on the country, ranging from 7 to 15 days for delivery
to the final destination.

For orders within China, delivery typically takes 2-3 days.



SHIPPING COSTS BY REGION:

Mainland China: ¥20 (Free shipping for orders over £150).

Rest of Asia: £10 (Free shipping for orders over £150).

All other countries: £20 (Free shipping for orders over £150).



PAYMENTS:

Payments for products purchased on NOELGIRLS.COM are accepted exclusively through PayPal and debit cards.

All prices are listed in GBP.



LOCATION AND PROCESSING:

NOEL is based in Shanghai, and all shipments originate from there.

Please allow 1-3 business days for order processing.

Once processed, your items will be dispatched within 48 hours.

Please note that orders are not shipped or delivered on weekends or local public holidays.



LOCAL TAXES:

Local taxes are already factored into the shipping costs, so you won't need to separately cover any local taxes.



SERVICE DELAYS:

NOEL is not liable for unforeseen shipping delays caused by external factors that may affect the delivery of your order.

Additionally, NOEL is not responsible for lost, stolen, missing packages and missed delivery.

For inquiries related to such cases, please contact your local courrier with your tracking/waybill number.



DETAILED RULES OF DELIVERY OF PARCELS TO THE ADDRESS:

If the recipient or a household member isn't available to receive the parcel at the address,
it will be held at a nearby branch for pick-up.

The recipient has 7 days to pick up the parcel after being notified.

Failure to pick up may result in the parcel being returned to the sender.

The recipient or household member must confirm receipt upon pick-up, refusal
to do so will be considered as refusal to accept the parcel.



PRE-ORDER TERMS:

Please be aware that pre-order items are subject to availability and will be shipped once they become available.

Shipping dates for pre-orders may vary.



EXCHANGES:

Please note that once your order is confirmed, changes to size and colour options cannot
be accommodated.

We recommend carefully reviewing our sizing guide before making your purchase.



RETURNS:

We do not accept returns and items are non refundable.

It's essential to thoroughly read item descriptions and our sizing guide before placing your order.

For any special inquiries, please reach out to us via email at ailiya0088@gmail.com.
SHIPPING INFORMATION:

All orders (excluding Mainland China) will be dispatched via DHL or DPD depending
on the country.

Orders bound for Mainland China will be shipped via SF.

Shipping times vary depending on the country, ranging from 7 to 15 days for delivery
to the final destination.

For orders within China, delivery typically takes 2-3 days.



SHIPPING COSTS BY REGION:

Mainland China: ¥20 (Free shipping for orders over £150).

Rest of Asia: £10 (Free shipping for orders over £150).

All other countries: £20 (Free shipping for orders over £150).



PAYMENTS:

Payments for products purchased on NOELGIRLS.COM are accepted exclusively through PayPal and debit cards.

All prices are listed in GBP.



LOCATION AND PROCESSING:

NOEL is based in Shanghai, and all shipments originate from there.

Please allow 1-3 business days for order processing.

Once processed, your items will be dispatched within 48 hours.

Please note that orders are not shipped or delivered on weekends or local public holidays.



LOCAL TAXES:

Local taxes are already factored into the shipping costs, so you won't need to separately cover any local taxes.



SERVICE DELAYS:

NOEL is not liable for unforeseen shipping delays caused by external factors that may affect the delivery of your order.

Additionally, NOEL is not responsible for lost, stolen, missing packages and missed delivery.

For inquiries related to such cases, please contact your local courrier with your tracking/waybill number.



DETAILED RULES OF DELIVERY OF PARCELS TO THE ADDRESS:

If the recipient or a household member isn't available to receive the parcel at the address,
it will be held at a nearby branch for pick-up.

The recipient has 7 days to pick up the parcel after being notified.

Failure to pick up may result in the parcel being returned to the sender.

The recipient or household member must confirm receipt upon pick-up, refusal
to do so will be considered as refusal to accept the parcel.



PRE-ORDER TERMS:

Please be aware that pre-order items are subject to availability and will be shipped once they become available.

Shipping dates for pre-orders may vary.



EXCHANGES:

Please note that once your order is confirmed, changes to size and colour options cannot
be accommodated.

We recommend carefully reviewing our sizing guide before making your purchase.



RETURNS:

We do not accept returns and items are non refundable.

It's essential to thoroughly read item descriptions and our sizing guide before placing your order.

For any special inquiries, please reach out to us via email at ailiya0088@gmail.com.
PRE-ORDER TERMS:

Pre-ordering allows you to reserve an item from our upcoming collection before
it becomes available in stock.



PLACING A PRE-ORDER TERMS:

Pre-orders are orders for items that are not yet produced/in-stock.

When you place a pre-order, you will need to pay the full upfront price of the item.

To pre-order an item, simply select the desired product(s) on our website and proceed to the checkout.

Payment for pre-ordered items is required in full at the time of purchase.

Please note that the estimated delivery date is subject to change due to factors beyond our control, such as the production process.

We will do our best to keep you informed of any changes to the estimated delivery date.

Shipping dates for pre-orders may vary.



SHIPPING INFORMATION:

When items are produced, orders will be shipped to you, subject to availability.

Release dates are subject to change, and as a result, we cannot be liable for
any changes to release dates or pre-order windows advertised by us.

All orders (excluding Mainland China) will be dispatched via DHL or DPD depending on the country.



CANCELLATION:

Please note that orders can only be cancelled by notifying us via email at

info@noelgirls.com within 24 hours of placing the order. If your order has already

been fulfilled and shipped, it cannot be cancelled.



ESTIMATED DELIVERY DATE:

The estimated delivery date for pre-ordered items will be provided in your order confirmation email.

For any special inquiries, please contact info@noelgirls.com.



SHIPPING DETAILS:

Orders bound for Mainland China will be shipped via SF.

Shipping times vary depending on the country, ranging from 7 to 15 days
for delivery to the final destination.

For orders within China, delivery typically takes 2-3 days.

In case of unforeseen circumstances, we will notify you as soon as possible
and issue a full refund.

We reserve the right to make changes to these pre-order terms and conditions
at any time without prior notice.

Any changes will be posted on our website.



SHIPPING COSTS BY REGION:

Mainland China: ¥20 (Free shipping for orders over £150).

Rest of Asia: £10 (Free shipping for orders over £150).

All other countries: £20 (Free shipping for orders over £150).



LOCATION AND PROCESSING:

NOEL is based in Shanghai, and all shipments originate from there.

Please note that orders are not shipped or delivered on weekends or local public holidays.



PAYMENTS:

Payments for products purchased on NOELGIRLS.COM are accepted exclusively through PayPal and debit cards.

All prices are listed in £ pound sterling (GBP).